To contact us, you can use the contact form below.

For technical support for our products, please visit our support page or send your question to

The form below is not used to submit complaints.

Information regarding the processing of personal data

The administrator of personal data provided by means of this form is Modecom Hong Kong Ltd., registered office Room 2811, 28/F., Metropolis Tower, 10 Metropolis Drive, Hung Hom, Kowloon, Hong Kong; Entered into the Company Register in Hong Kong under the Number 1937524 (hereinafter referred to as MODECOM/Administrator).

In matters related to the protection of personal data, you can contact the Administrator by:

  • e-mail:
  • traditional mail to the address: Modecom Hong Kong Ltd. Room 2811, 28/F., Metropolis Tower, 10 Metropolis Drive, Hung Hom, Kowloon, Hong Kong; with the note “Personal data protection”.

Your data can be processed for the purpose:

  • of sending a response to to the given email address by our team,
  • in order to monitor visits to the website and collecting statistics of visits.

Your data will be processed by our employees. Some data (like IP address) can also be passed to Google Ireland Limited because we use tools like Google reCAPTCHA and Google Analytics.

We will store your data for the period necessary to answer the question.

Please be advised that you have the right to access your personal data processed by MODECOM, rectify it, remove or limit processing, object to processing and to transfer data. You also have the right to withdraw your consent to the processing of personal data at any time. Withdrawal of consent may prevent our technical support team from handling your request.

You have the right to file a complaint with the supervisory authority at any time.

We need your personal data (name, surname, e-mail address), as it is necessary to provide a response. Not submitting the data or providing false data will prevent us from handling your question.