Universal One, s.r.o. phone: +420 556688462 28. října 3346/91, Moravská Ostrava, 702 00 Ostrava Česká republika

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Use the contact form below to contact us. For technical support for our products, please visit the website service.
The form below is not intended for submitting complaints.

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Information regarding the processing of personal data

The administrator of personal data provided using this form is Universal One, s.r.o. with its registered office in Ostrava, 28. října 3346/91, Moravská Ostrava, Česká republika, (hereinafter Administrator).

In matters related to the protection of personal data, you can contact the Administrator using:

  • traditional mail to the address: Universal One, s.r.o., Ostrava, 28. října 3346/91, Moravská Ostrava, Česká republika, with the note “Personal data protection”.

Your data will be processed by our employees. Some data (like IP address) can also be passed to Google Ireland Limited because we use tools like Google reCAPTCHA and Google Analytics.

We will store your data for the period necessary to answer the question.

Please be advised that you have the right to access your personal data processed by MODECOM, rectify it, remove or limit processing, object to processing and to transfer data. You also have the right to withdraw your consent to the processing of personal data at any time. Withdrawal of consent may prevent our technical support team from handling your request.

You have the right to file a complaint with the supervisory authority at any time.

We need your personal data (name, surname, e-mail address), as it is necessary to provide a response. Not submitting the data or providing false data will prevent us from handling your question.